If one person needs desktop redaction on a single workstation, Pro is usually the right fit. Start a free trial to test the workflow. Choose Enterprise or Custom when you need multiple users, client-server deployment, private infrastructure, API access, SSO, or production support; schedule a demo to scope those needs.
No. Redactor is not a public SaaS app. Redactor can run as a desktop, client-server, on-premise, offline, air-gapped, or private deployment depending on the plan. Schedule a demo to review which deployment model fits your environment.
Desktop is installed on a single workstation for one user. Client-Server deployments run from a central server and support multiple users accessing Redactor from different machines, depending on the scoped deployment. Talk to sales if you need multi-user access.
Desktop licenses are currently purchased one at a time per checkout session. If you need multiple users, centralized access, or shared infrastructure, talk to sales about Enterprise or Custom options.
No. Pro Desktop licenses are sold annually.
Yes. You can move from a Pro Desktop license to an Enterprise or Custom deployment later. Schedule a demo when you are ready to scope users, infrastructure, API access, support needs, and pricing.
Yes. Redactor can be deployed on customer-controlled infrastructure, including on-premise servers and private cloud environments such as AWS, Azure, or Google Cloud. In those deployments, media is processed inside your environment. Talk to sales to scope a private deployment.
No. REST API access is not included with the Pro Desktop license. API availability depends on tier and deployment and is arranged through Enterprise or Custom scoping. For approved API deployments, the Redactor Agent Toolkit provides Docker Compose deployment examples, the OpenAPI specification, TypeScript type definitions, and AI coding-agent context for Claude, Cursor, and GitHub Copilot. Review the Developer Portal or talk to sales about API access.
REST API access lets approved Enterprise or Custom deployments connect Redactor to existing systems, ingest media, trigger detection, and export redacted files without relying on a manual desktop workflow. The Redactor Agent Toolkit helps developers start faster with Docker Compose examples, OpenAPI reference files, TypeScript types, and AI-agent setup context. Review the Developer Portal or talk to sales to scope an API deployment.
No. Redactor does not charge per minute or per video. Enterprise pricing is scoped around deployment type, users, infrastructure requirements, API needs, and support requirements.
Trial users get access to Redactor support resources during the trial. Pro includes standard support. Enterprise and Custom plans can include priority support and a private Slack channel depending on the agreement. Use the support page if you need help.
A private Slack channel is an Enterprise or Custom support option that gives your team a direct channel with Sighthound’s technical team for implementation questions, troubleshooting, and production support. Talk to sales to confirm availability for your agreement.
The free trial expires after 24 hours. After that, you can buy a Pro Desktop license, schedule a demo, or talk to sales about Enterprise or Custom deployment options.