Sighthound Redactor Support

Get help with Sighthound Redactor

Questions about AI video, image, or audio redaction? The support team can help with product setup, redaction workflows, licensing, deployment, exports, and API troubleshooting.

Submit a support requestView documentation
AI redaction workflowsHeads, faces, people, license plates, audio, and sensitive data.
Deployment helpDesktop, server, enterprise, and team rollout questions.
Faster troubleshootingShare files, exports, app version, and steps to reproduce.
Before you submit

Help us troubleshoot faster

Include the Redactor version, operating system, media type, workflow goal, and the exact step where the issue happens. For API or deployment requests, include endpoint details, environment notes, and any non-sensitive error messages.

  • Describe the redaction task or support goal.
  • Attach screenshots or sample exports when useful.
  • Never include passwords, secrets, or sensitive personal data in the form.
Support request form

Submit a ticket

The existing secure support form is preserved below. Share enough detail for the team to route your request quickly.

Redactor resources

Find answers faster

Use these resources for product guidance, demos, developer docs, training, pricing, and trial access.

DocumentationProduct documentation

Setup, product usage, workflow guidance, and common support topics.

Open →FAQFrequently asked questions

Quick answers about AI redaction, privacy, trials, and purchasing.

Open →DemoWatch Redactor in action

See video and image redaction workflows before submitting a request.

Open →APIAPI developer resources

Developer overview for integrations, automation, and custom workflows.

Open →VideosYouTube tutorials

Training videos for users who prefer guided walkthroughs.

Open →PlansPricing and licensing

Compare Redactor plans and find the right fit for your organization.

Open →TrialStart a free trial

Evaluate Redactor with hands-on access before choosing a plan.

Open →Human helpContact Sales

Contact sales for product fit, deployment, and workflow questions.

Open →
Built for Faster Privacy Workflows

Ready to redact faster?

See how Redactor helps teams review, redact, and release video, image, and audio evidence with less manual work.

Start Free Trial▶ Watch Demo

Automatic redaction for video, images, and audio. Built for teams that need speed, accuracy, and control.

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